Heather Filer

Heather Filer, MBA, currently serves as an Industrial Program Manager at ORBIS Corporation since November 2018. Previously, Filer held various roles at Avery Dennison from August 2008 to July 2018, including Custom Project Manager and ERP/BPR Change Agent, focusing on customer service enhancements and system implementations. Filer has extensive experience in leading customer service teams, developing training programs, and improving customer experience metrics. Earlier career roles include Customer Service Supervisor, Coach, and Sales Representative at Electra-Sound/Techni-Car. Filer holds an MBA in General Management from Tiffin University and a Bachelor of Science in Management from David N. Myers University.