Sneha Paul

Sneha Paul has a diverse work experience spanning multiple roles and industries. Sneha is currently working as a Customer Success Manager at Ordway - Billing and Revenue Automation since September 2022. Prior to that, they worked as a Customer Success Associate at Aislelabs from July 2021 to August 2022. Sneha also worked as a Contact Centre Analyst at HomeEquity Bank from November 2020 to July 2021. Sneha has experience in the financial sector as well, having worked as a Client Service Specialist - Credit Cards at CIBC from August 2019 to November 2020. Additionally, they were a Mentee at the TRIEC Mentoring Partnership at George Brown College from August 2019 to October 2019. Sneha also has marketing experience, having served as a Marketing Manager at the TRUST FOR RETAILERS & RETAIL ASSOCIATES OF INDIA (TRRAIN) from August 2018 to March 2019. Prior to that, they worked at Altorise in various roles such as Associate Account Director, Senior Associate - Client Services, and Associate - Creative Engagement. Sneha was also an Associate Producer at Endemol Shine Group and a Senior Media Executive at Hardly Anonymous Communications. Sneha started their career as an Assistant Director at Dungarpur Films from June 2013 to June 2014.

Sneha Paul has a diverse education history. Sneha completed their Post Graduate Diploma in Social Communications Media from SCM Sophia in 2012-2013. Prior to that, they obtained their Bachelor of Science (BSc) degree in Media Science from West Bengal University of Technology, Kolkata, from 2009 to 2012. Sneha also completed their Higher Secondary education from G.D. Birla Centre for Education from 1995 to 2009, where they studied Economics, Geography, Fine Arts, Maths, and English.

In addition to their formal education, Sneha has obtained several certifications throughout their career. Sneha earned a Smart Serve Certification from Smart Serve Ontario in April 2020. Before that, they obtained a certification in Graphic Design from MAAC in August 2009. Sneha also holds a Certified Customer Success Manager (CCSM) Level 2 certification from SuccessHACKER, which they earned in November 2022, as well as a CCSM Level 1 certification from the same institution obtained in October 2022. Sneha has several certifications from Google, including Advanced Google Analytics, Inbound Marketing, Google Ads Search Certification, Google Ads Video Certification, Google Analytics Individual Qualification, and Google Ads Display Certification, all of which they obtained between July 2020 and August 2020.