SP

Samantha Pollard

Customer Support Manager (international) at O'Reilly Media

Samantha Pollard has a solid work experience history, starting with their most recent position at O'Reilly as a Customer Support Manager since April 2023. Prior to that, they held the role of Customer Support Supervisor (International) from April 2022 to April 2023. Before that, Samantha was a Customer Support Team Lead from January 2021 to April 2022, and they started their career at O'Reilly as a Customer Service Representative from April 2019 to January 2021.

Before joining O'Reilly, Samantha worked at Dowlis Corporate Solutions as a Senior Account Manager from March 2016 to 2019. Samantha was responsible for managing client accounts and overseeing promotional product campaigns. Prior to that, they were a Senior Sales Coordinator from April 2013 to February 2016.

Samatha's earliest work experience was as a Deputy Manager at Dorothy Perkins, Arcadia Ltd. Samantha held this position from October 2010 to February 2013.

Overall, Samantha has gained extensive experience in customer support, sales coordination, and account management throughout their career.

Samantha Pollard earned a Bachelor's Degree in Business Administration and Management, General from the University of Portsmouth between the years 2008 and 2011.

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Timeline

  • Customer Support Manager (international)

    April, 2023 - present

  • Customer Support Supervisor International

    April, 2022

  • Customer Support Team Lead

    January, 2021

  • Customer Service Representative

    April, 2019

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