Shelly Spehr is an accomplished professional with extensive experience in critical incident management and business analysis. Currently serving as a Critical Incident Manager and Senior Manager at Origin since August 2021, Shelly previously held multiple roles at Hillsborough County Public Utilities from August 2004 to August 2021, including Principal Business Analyst and Senior Supervisor Billing. Throughout the career, Shelly has demonstrated expertise in leading teams, managing complex projects, implementing software enhancements, and ensuring compliance with system processes. With a Bachelor of Business Administration from Strayer University, Shelly has a proven track record of delivering projects on time and within budget, optimizing operational efficiency, and fostering positive customer relationships.
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