Lydia Govada is an experienced professional with a strong background in customer experience management and human resources. Currently serving as Manager of Customer Experience at EnergyTech Global since November 2019, Lydia has previously held positions such as Customer Service Administrator at Texstyle Australia/Total Window Concepts, Recruitment Administrator at Toll Group, and Energy Sales Consultant at Origin Energy. Early career experience includes roles as Customer First Champion at Telstra, HR Generalist and Resource Management at Deloitte, and Process Associate at Genpact. Lydia holds an MBA in Human Resources from Sikkim Manipal University and a Bachelor of Science in Maths, Statistics, and Computer Application from St. Francis College for Women.
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