Orlando Harley-Davidson is one of the largest and most successful Harley-Davidson dealerships in the world, having grown exponentially under the leadership of Steve and Anne Deli. The company boasts three full-service dealerships and four retail locations in the Orlando area.

Consulting

Sales

Orlando Harley-Davidson

Orlando Harley-Davidson's headquarters in Orlando, FL, United States

Billy Davis

Jacob Rolfe

Jose Arias

Traven Rowe

Tim Oshea

Rob Crane

John Cordone

Joey Tauber

The Service Team at Orlando Harley-Davidson is dedicated to ensuring optimal performance and customer satisfaction through skilled maintenance and repair of motorcycles. Comprising expert technicians, service managers, shop drivers, and customer experience managers, they operate across multiple dealership locations to provide comprehensive services including diagnostics, repairs, parts installation, and routine maintenance. This team's meticulous attention to detail ensures Harley-Davidson owners receive top-tier service, enhancing both the longevity and performance of their motorcycles.

Service Team

The Sales and Customer Interaction team at Orlando Harley-Davidson is responsible for providing personalized assistance to customers in selecting the ideal motorcycle that fits their needs and preferences. The team works across multiple dealership and retail locations in the Orlando area to ensure exceptional service, manage sales processes, and facilitate customer engagement to drive sales growth and customer satisfaction. This team aims to uphold the high standards of the Harley-Davidson brand through dedicated support and expert knowledge.

Sales and Customer Interaction

The Retail Management team at Orlando Harley-Davidson oversees the daily operations of all retail locations, ensuring excellent customer service and optimal sales performance. This team is responsible for inventory management, staff supervision, and implementing retail strategies that align with the company's goals.

Retail Management

The Apparel & Licensing Team at Orlando Harley-Davidson is responsible for sourcing, selecting, and managing branded apparel and merchandise. This team ensures that a wide variety of high-quality Harley-Davidson clothing and accessories are available across the company's full-service dealerships and retail locations. They also handle licensing agreements to maintain the brand's integrity and expand its retail presence.

Apparel & Licensing Team

The Customer Care Team at Orlando Harley-Davidson is dedicated to providing exceptional service and support to customers, both online and in-person. This team handles inquiries, resolves issues, and ensures a seamless customer experience from initial interest to post-purchase, thereby fostering long-term loyalty and satisfaction.

Customer Care Team

The Finance and Administration team at Orlando Harley-Davidson handles all financial operations, ensuring accurate accounting and timely processing of transactions. Responsibilities include maintaining financial records, processing accounts payable and receivable, managing vehicle titling and registrations, and providing administrative support to ensure smooth daily operations.

Orlando Harley-Davidson

Org chart

Teams

Service Team

Sales and Customer Interaction

Retail Management

Apparel & Licensing Team

Customer Care Team

Finance and Administration

Offices

Orlando Harley-Davidson

Org chart

Teams

Service Team

Sales and Customer Interaction

Retail Management

Apparel & Licensing Team

Customer Care Team

Finance and Administration

Offices

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