Customer Service Team

The Customer Service Team at Orlebar Brown is dedicated to providing exceptional support and ensuring customer satisfaction through efficient handling of inquiries, orders, and complaints. The team, led by the Head Of Customer Service, focuses on enhancing the overall customer experience, managing relationships and loyalty initiatives, and offering personalized assistance through various channels. Their goal is to uphold the brand's reputation for quality and service excellence, whether dealing with bespoke orders via the #SnapShorts app, general product information, or after-sales support.