Ben Golden

Ben Golden is a seasoned professional in revenue cycle management and customer service, currently serving as Revenue Cycle Manager for OrthoFi since 2019, where management of $527MM in patient account receivables has been achieved alongside significant reductions in delinquent accounts. Previously, Ben held leadership roles at Renown Health as Self-Pay Contact Center Manager and at University of Colorado Medicine as Patient Services Contact Center Manager, driving improvements in service levels and revenue generation. Ben's experience extends to Anthem, Inc., where development of contact center operations contributed to launching Affordable Care Act policies, and to DIRECTV, where Ben consistently achieved top rankings in collections and retention while managing multiple contact center teams. Educational qualifications include a Bachelor of Science and an MBA from the University of Phoenix.