Ali Miaei is a strategic and people-driven professional currently serving as the Global Lead of Customer Success & Strategy at Oscar Mobility, where they lead CX operations across six international markets. With a background in Industrial & Organizational Psychology, Ali has a passion for coaching and empowering young professionals, which they practiced during their time as an International Student Ambassador at the University of Groningen. They have demonstrated hands-on leadership in global customer operations and business development, successfully implementing AI-driven CRM solutions and optimizing customer experience strategies. Ali holds both a bachelor's and a master's degree from the University of Groningen and has experience in various roles, including Business Manager at BLOKES Groningen and Chairman Committee for the UNICEF Student Team Groningen.
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