Chris Merkle

Chris Merkle has a diverse work experience spanning over multiple companies and roles. From 2014 to present, they worked at Osmose Utilities Services, Inc. as a Sr Project Manager, where they were responsible for managing and overseeing inspections, reinforcements, and repairs of electrical distribution and transmission structures. Chris worked closely with internal and external customers to ensure timely and efficient completion of projects. Chris also utilized data analytics to project, track, and report financial and production results.

From 2010 to 2014, Chris worked at PPL Electric Utilities as a Business Analyst. Chris then joined Guardian Life in 2006 as a Business Systems Analyst, where they played a key role in designing and delivering customized performance reporting for call centers. Chris provided actionable information on performance metrics to executive management, resulting in improved decision-making and customer service. During this period, they also created reports and databases to track and record production.

Before joining Guardian Life, Chris worked at Backbone Security as a Network Security Engineer from 2003 to 2006. Chris started their career at Tmobile in 1997 as a Business Systems Analyst. In this role, they performed daily, weekly, and monthly performance reporting for multiple call centers, provided snapshot reporting to management, and created custom reports for team leaders. Their contributions included identifying key data on performance metrics and creating reports that resulted in decreased handle times.

Overall, Chris Merkle's work experience demonstrates their expertise in project management, data analytics, performance reporting, and database management across various industries.

Chris Merkle attended Moravian University from 1993 to 1997. During this time, they did not obtain a degree or specify a field of study. However, they later completed a Bachelor of Arts degree in Business Management and Finance at Moravian University. Currently, there is no information available about any certifications obtained by Chris Merkle, including Lean Six Sigma and Microsoft Certified Systems Engineer.