Shirley Boyd is a seasoned Service Delivery Manager at OSS Group Ltd, a position held since 2019. As a WIICTA Finalist in 2023, they specialize in programme and project management, service delivery, and change management. Previously, Shirley gained experience as a Helpdesk Analyst at EDS Group and served as a Project Manager at Open Systems Specialists. They hold a Bachelor of Information Technology from Waikato Institute of Technology and have pursued multiple certifications in project management, including Prince2.
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