Valentina Palummeri

Valentina Palummeri is a seasoned professional in the fields of omnichannel marketing and digital innovation, currently serving as Direttrice of the Osservatorio Multicanalità at Osservatori Digital Innovation since January 2019. With extensive experience across various roles including Senior Researcher in multiple observatories related to customer experience and internet media, Valentina also holds a concurrent position as Senior Manager at Nutcracker Srl, focusing on strategic marketing projects and multichannel experience enhancement. Since June 2010, Valentina has contributed as an Omnichannel Marketing and Digital Innovation Advisor at Politecnico di Milano, researching contemporary marketing phenomena. Prior experience includes consultancy roles at Easygov Solutions, working on organizational projects for public administrations. Valentina holds a Laurea Specialistica in Engineering Management and a first-level Laurea in Management Engineering, both from Politecnico di Milano.