Jadrana H. is an accomplished Program Manager at OST, Inc. since March 2013, responsible for managing projects at FEMA and IRS and overseeing Salesforce ECRM implementation at FEMA. Previously, Jadrana served as DHS Product Manager and IRS Deputy Manager at USAID Sida FIRMA project from October 2009 to January 2013, as well as Monitoring and Evaluation Lead and IT Specialist in earlier roles. Jadrana's experience includes a position as Business Analyst Project Lead at OST, Inc. from March 2006 to August 2009, a Senior Requirements Analyst at Booz Allen Hamilton in 2006, and Sr. Business Rules Analyst at RSI from 2005 to 2006. Jadrana also managed Database Operations at USAID, Bosnia from 2003 to 2004 and worked as an Information Technology Specialist at IBM from 1999 to 2004, contributing to various design and development projects. Jadrana holds an MBA from Texas A&M University-Commerce and a BS in Management Information Science from California State University-Sacramento.
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