Austrian Lotteries
Catherine Blake currently serves as the Managing Director Services at Österreichische Lotterien since October 2023. Prior to this role, Catherine held the position of Customer Experience & Care Director for Austria and Germany at Sodexo Benefits and Rewards Services from March 2021 to October 2023. Previous experience includes serving as the Country Customer Support Center Manager at IKEA Group from August 2015 to February 2021, and various roles at TNT between October 2002 and July 2015, including Country Customer Service Manager, Contact Centre Manager, and Major Accounts Representative. Catherine is pursuing a Master of Business Administration (MBA) in Digital Business at Hochschule Burgenland and holds a BA (Hons) in German Language and Literature from Durham University.
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Austrian Lotteries
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Österreichische Lotterien Gesellschaft m.b.H (Austrian Lotteries) was founded in September 1986 with the purpose of introducing Lotto "6 out of 45" in Austria. At the same time, the operation of Toto – as a premier source of financing for the Austrian sports funding – was transferred from the Austrian "Glücksspielmonopolverwaltung" (gaming monopoly administration) to Austrian Lotteries. The objective was to restructure the decentralised gaming market, to tap the existing market potential and to prevent the noticeable outflow of Austrian gaming capital to other countries in the early 1980's. In only a short period of time, Austrian Lotteries has grown into an internationally renowned gaming company that today generates sales of about three billion Euro each year. The lottery company offers adults interested in gaming a wide range of games of chance at the highest level of quality, while acting responsibly and innovatively and maintaining a spirit of partnership. The business philosophy "Gaming with Responsibility" is at the basis of all activities. Therefore, the company considers it its natural duty to protect its customers against the overconsumption of games of chance. Our business objective and thereby our gaming portfolio is defined and regulated by the Austrian Gaming Act. Currently, our distribution network consists of about 5,100 retail outlets.