Zhaneta Pllaha

Zhaneta Pllaha is an accomplished professional with extensive experience in banking and IT management. Currently serving as Head of Strategy and Innovation and Project Director at OTP Bank Albania, Zhaneta oversees the merging of OTP Albania and Alpha Bank Albania while also managing the Cards and E-Banking Department. Previous roles include COO at SOCIÉTÉ GÉNÉRALE MOÇAMBIQUE, where Zhaneta led a team of 45 and successfully launched 20 new products, and Head of Department of Projects & Organization at Societe Generale Al, focusing on project management methodologies and significant process improvements. Early career experiences include pivotal IT roles at BP Albania and Savings Bank Albania, contributing to foundational banking operations and systems. Zhaneta holds a Master's degree in Mathematics from the University of Tirana.