OTRS Group
Katerina Bouki is a seasoned professional with extensive experience in administration and finance. Currently serving as a Senior Office Manager at OTRS Group since October 2023, Katerina previously held the position of Senior Office Administrator and Personal Assistant to the CEO at Bernhard Bauträger Immobilien GmbH from August 2019 to September 2023. Additional roles include Finance Administrator at Randstad Deutschland GmbH & Co. KG and C3 Frankfurt, alongside various administrative positions across different companies. Katerina's educational background includes a Certificate in Finance and Financial Management Services from Xpert Business Finanzbuchführung and a Bachelor of Biomedical Sciences from TEI of Thessaloniki, complemented by a Diploma in Accounting from aat.org.uk.
OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/