OTRS Group
Raquel Terribile is an accomplished finance and office management professional with extensive experience. Currently serving as Finance Office Manager at OTRS Group since August 2018, Raquel oversees the administrative and financial operations of OTRS Brasil, including the presentation of monthly financial reports to the headquarters in Germany. Raquel has maintained a parallel career as an actress since July 2016. Prior to OTRS, Raquel worked as an Office Manager at OpenLink Financial for over seven years, managing HR functions, financial operations, and overall office management. Earlier experience includes serving as a Bilingual Administrative Assistant at MW2 GROUP. Raquel holds a Bachelor's Degree in Accounting Science from UniCesumar and has a background in Arts Cênicas from Teatro Escola Macunaíma.
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OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/