OTRS Group
Tobias Kortas is a skilled content marketing professional currently serving as the Content Marketing Manager at OTRS Group since September 2023. Prior experience includes roles as a Content Marketing Specialist at SHERPANY from May 2021 to July 2023, and as a freelance Texter at Kortas Kreativ Texte from 2019 to 2021. Tobias also worked as a Copywriter at Hermann Hartje KG from 2017 to 2019, and began a career in journalism as a Volontär at Kreiszeitung Verlagsgesellschaft from 2015 to 2017. Educational qualifications include a Bachelor’s degree in Sociology from the University of Bremen (2012-2015) and a Bachelor's degree in Sociology from Karl-Franzens-Universität Graz (2012-2013).
OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/