Brittany Shields

Customer Experience at Otter.ai

Brittany Shields began their career in 2013 as a Senior Patient Care Manager at Gulf Coast Endodontics. Brittany then moved on to work as an Endodontic Specialty Director at DECA Dental Group from 2016 to 2018. In 2018, they joined Gulf Coast Endodontics as a Patient Care Manager until 2019. Brittany then worked as a Patient Care Coordinator at League City Endodontics from 2019 to 2020. In 2020, they became a Customer Support Specialist at Oryx Dental Software until 2021. Currently, they are employed as a Customer Experience Support at Otter.ai since June 2021, and they continue to hold this position.

Brittany Shields completed their Associate of Arts (AA) degree in Business Administration and Management, General from San Jacinto College between 2019 and 2020. Currently, they are pursuing a Bachelor of Business Administration (BBA) degree at Louisiana State University, which is expected to be completed in 2025. No specific field of study is provided for their BBA degree.

Links

Org chart

Timeline

  • Customer Experience

    April 1, 2022 - present

  • Customer Experience Support

    June, 2021

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