Otter Tail Power Company
Carrie Thomason is a skilled professional with extensive experience in business process analysis and customer relations, currently serving as a Business Process Analyst and previously as an Administrative Assistant at Otter Tail Power Company since October 2016. Prior to this role, Carrie held various positions at Starkey Hearing Technologies from 2010 to 2021, including Sales Operations Representative, Senior Customer Relations Specialist, and Customer Relations Consultant. Carrie's expertise includes generating and optimizing data analysis tools, managing projects to enhance sales team efficiency, and developing customer loyalty programs. Additional experience includes a role as Patient Care Coordinator at Audibel Hearing Centers and as a Customer Service Operations Associate at Starkey Hearing Technologies. Carrie holds a Bachelor of Arts degree in Speech Language Hearing Sciences from the University of Minnesota.