Sunday Isaac

Multi-unit Operation Manager, Contact Center. at Outcess

Sunday Isaac is an experienced Multi-Unit Operation Manager at Outcess Solutions Nigeria Limited since August 2022, focused on process improvement and organizational culture. Previous roles include Team Lead Manager at NGCOM Network Solutions from October 2020 to August 2022, emphasizing exceptional customer service and team development, and Enterprise Business Team Manager at iSON BPO from January 2017 to October 2020, where responsibilities included data management and customer satisfaction coordination. Sunday Isaac's career began as a CCR at iSON Xperiences Ltd from November 2014 to January 2016, providing attentive customer service. Academic background includes an HND in Accounting from Inter Link Polytechnic Osogbo, completed in 2019.

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