Outcess
Sunday Isaac is an experienced Multi-Unit Operation Manager at Outcess Solutions Nigeria Limited since August 2022, focused on process improvement and organizational culture. Previous roles include Team Lead Manager at NGCOM Network Solutions from October 2020 to August 2022, emphasizing exceptional customer service and team development, and Enterprise Business Team Manager at iSON BPO from January 2017 to October 2020, where responsibilities included data management and customer satisfaction coordination. Sunday Isaac's career began as a CCR at iSON Xperiences Ltd from November 2014 to January 2016, providing attentive customer service. Academic background includes an HND in Accounting from Inter Link Polytechnic Osogbo, completed in 2019.
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Outcess
At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage. We reckon that organisations of all types and sizes face a dual imperative for success: run better for efficiency and run different for growth. Our innovative and tailor-made approach addresses this twin imperative and delivers to our clients the best technology and business expertise in today’s digital world. Our Solutions include: >Managed Services >IT Services >Cloud Services >Contact Centre on Premise and >Business Process Outsourcing (BPO)