Denise Logan

Operations Director at OutForm Consulting

Denise Logan has a diverse work experience spanning over two decades. Denise is currently employed as the Head of People and Marketing at OutForm Consulting, a position they have held since January 2022. Prior to this role, Denise worked as the Commercial Office Manager at OutForm Consulting starting in April 2019.

Before joining OutForm Consulting, Denise was a Co-Owner and Company Secretary at Global Rope Access Ltd, where they provided specialist Electrical Rope Access services to oil rig and wind farms. Their responsibilities included managing a database of Rope Access offshore workers, updating job information, CVs, and insurance details, and supplying specialist teams for contract work globally. Denise joined Global Rope Access Ltd in May 2011.

Earlier in their career, Denise worked at O2 as a Communication Business Partner from August 2007 to October 2009, where they led communication teams across the O2 Contact Centre network. Denise also served as the UK Internal Communication Manager from October 2006 to August 2007 and as the Glasgow Communication Manager from October 2005 to October 2006, overseeing the setup and management of the communication team for O2 Skypark.

Denise's work experience also includes a role at Bank of Ireland, where they worked as a UK Customer Care Manager from February 2002 to October 2005, ensuring compliance with FSA requirements for complaint handling in the UK business. Denise also served as a Customer Service Manager at the Kingston Branch and as a Direct Personal Banking Marketing Assistant during their time at Bank of Ireland.

Denise's career began as a Pension Administrator at Prudential plc, where they worked from August 1998 to February 2000.

Denise Logan's education history includes a variety of qualifications and degrees in different fields. In 1994, they attended Queen's University Belfast where they obtained a BSc in Economics, which they completed in 1998. Later, in 1998, Denise pursued further education at the Chartered Institute of Insurance, where they earned the Financial Planning Certificates 1-3 between 1998 and 2000. In 2001, they enrolled at the London Metropolitan University and completed a CIM Strategic Marketing Post Graduate Diploma in the same year. Finally, in 2005, Denise attended the Institute of Financial Services and obtained a Regulated Customer Care Certificate.

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Timeline

  • Operations Director

    September 1, 2023 - present

  • Head of People and Marketing

    January, 2022

  • Commercial Office Manager

    April, 2019