Ann Rice (Wreden) has a diverse work experience in sales, customer success, and marketing roles across multiple companies. Ann is currently working at Outreach as a Customer Success Manager, Enterprise. In this role, they leverage automation and artificial intelligence to increase the efficiency and effectiveness of go-to-market activities and personnel. Prior to this, Ann worked as a Senior Customer Success Manager at Outreach, focusing on commercial clients. Ann has also held Customer Success Manager roles at the corporate and SMB levels.
Before joining Outreach, Ann worked at KP LLC as an Account Executive for five years. Prior to that, they served as an Account Manager at AlphaGraphics Seattle for over seven years. Ann'sresponsibilities in these roles included managing client accounts and driving customer satisfaction.
Earlier in their career, Ann worked as a Marketing Manager at Ticketmaster and a Sponsorship and Marketing role at SEAFAIR. Ann also served as a Marketing Coordinator at Cascade Partners.
Overall, Ann Rice (Wreden) has a strong background in sales, customer success, and marketing, with a focus on driving customer satisfaction and revenue growth.
Ann Rice (Wreden) has a Bachelor of Arts (B.A.) degree in Business Administration with a focus on Marketing from the University of Washington - Michael G. Foster School of Business. Additionally, Ann has studied International Relations and Spanish at American University. Furthermore, Ann has obtained a certification as a Certified Administrator from Outreach in February 2022.
November, 2022 - present
May, 2022
September, 2021
February, 2020
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