Dustin K.

Dustin K. has worked in various roles and companies throughout their career. Dustin currently holds the position of Senior Enterprise Support Engineer at Outreach, where they started in June 2022. Prior to this role, they served as an Escalation Manager from December 2021 to July 2022 and as a Senior Technical Support Engineer from February 2021 to December 2021 at the same company.

Before joining Outreach, Dustin worked at IQVIA as a Senior Product Support Engineer from March 2018 to February 2021. In this role, they developed extensive knowledge of the Salesforce platform and provided technical support to delivery and implementation teams. Dustin collaborated with various teams and stakeholders to ensure the success and effectiveness of the OCE Sales platform.

Dustin'sprevious experiences include working as a Technical Solutions Engineer at Act-On Software, Inc. from June 2015 to March 2018, a Residential Counselor at Remi Vista Inc. from August 2013 to June 2015, a Buildings Custodian - Work Study at Simpson University from October 2010 to April 2013, a Math Tutor - Work Study at Folsom Lake College from September 2009 to May 2010, and a Data Recovery Technician at PC Sense from September 2004 to October 2006.

Dustin K. obtained a Bachelor of Arts (B.A.) degree in Theology from Simpson University, which they attended from 2010 to 2013. Prior to that, they earned an Associate's Degree in Biology, General from Folsom Lake College, where they studied from 2005 to 2010. Dustin completed their high school education at Shenandoah High School from 2004 to 2007. In terms of certifications, they obtained the following: Professional Crisis Management from the Professional Crisis Management Association in January 2015, Direct Support Professional 1 from the California Department of Disability Services in March 2014, and First Aid and CPR from the American Red Cross in August 2013.