Grant McVicar

Grant McVicar has a wide range of work experience, starting with their current position as a Sr. Technical Support Engineer at Outreach since 2021. Prior to that, they worked as a Technical Support Engineer II at the same company. Before joining Outreach, Grant was a Senior Help Desk Technician at Card Kingdom Inc in 2021. Grant also held positions in IT Helpdesk and Customer Support at the same company in earlier years. Grant has experience in the gaming industry as well, having worked at Valve Corporation as part of the Community and Developer Support team, where they managed user accounts and provided technical support. Grant also had a role as a General Manager at Metropolitan Music Services, where they were responsible for day-to-day operations and customer account management. Grant began their career as a Barista at Cafe Javasti, where they gained experience in customer service and team work.

Grant McVicar earned a Bachelor's Degree in History from the University of Washington, where they studied from 2007 to 2009. Prior to that, they completed their high school education at Roosevelt High School from 2000 to 2003. Grant McVicar also has an additional certification as a Certified Administrator, which they obtained from Outreach in January 2023.