Youssef Chraibi

Youssef Chraibi is the Founder and CEO of Groupe Outsourcia, a company established in March 2003 that specializes in remote multiservice customer relationship management and various outsourcing solutions, employing 3,600 collaborators across Morocco, France, Madagascar, and Tunisia. Since April 2016, Youssef Chraibi has served as the President of the Fédération Marocaine de l’Externalisation des Services. Previously, Chraibi held the position of Senior Consultant at Umanis Consulting from 2001 to 2003, focusing on strategy and CRM consulting, and was the COO of Marketo from 2000 to 2002, which specialized in an Internet marketplace for SMEs. Youssef Chraibi holds a degree in Entrepreneurship from HEC Paris, completed in June 2000.