Carlos Nuno Rodrigues

Carlos Nuno Rodrigues has over 25 years of professional experience. Carlos Nuno currently works as a Lead Solution Delivery Manager at OutSystems since 2022. Prior to this, Carlos worked at Fujitsu for over two decades in various roles, including ServiceNow Practice Lead, Business Development for Application Services, Head of Application & Development Integration, Principal Software & Solution Designer, Senior Solutions Architect, and Technical Design Authority. Before joining Fujitsu, they worked at ICL as a Lead Software Developer Engineer, Software Developer Engineer, Systems Analyst, and Programmer. Carlos has expertise in IT Service Management, Customer Service Management, Field Service Management, IT Operations Management, and IT Business Management. Carlos Nuno also has experience in sales, pre-sales, business development, and consulting services.

Carlos Nuno Rodrigues obtained a Licenciatura degree in Programação e Sistemas de Informação from Instituto Superior Técnico, completing their education between 1991 and 1996. In 2005 to 2006, they pursued a Pós Graduação degree in PAGE - Programa Avançado para Gestores Executivos at Universidade Católica Portuguesa. In 2014, they received additional complementary training in Project Management Professional from Reloding - Strategic Consulting. Carlos Nuno Rodrigues also holds various certifications in IT service management and customer service management, obtained from ServiceNow, with years ranging from 2019 to 2022.