Kristen Camery

Kristen Camery is an accomplished professional with extensive experience in customer success operations and engagement. Currently serving as the Director of Customer Success Operations at OutSystems since October 2020, Kristen has successfully rebuilt and launched a Customer Success Platform that enhances customer health visibility, reduces churn, and improves retention through data-driven notifications. Prior roles include Director of Customer Success at Kapost, where Kristen coached teams on strategic thinking and customer value delivery, and Manager of Customer Success at CA Technologies, where initiatives led to a 5% increase in net renewal rates. Kristen's career also includes significant contributions to Photobucket and Webroot Software, showcasing a consistent focus on enhancing customer experiences and operational efficiencies. Kristen holds a Bachelor of Arts degree in Education from Syracuse University.