Joshua Josh Chetty

Department Manager at Outworx Contact Centre

Joshua Josh Chetty has extensive experience in the contact centre industry, currently serving as Department Manager at Outworx Contact Centre since 2017, where responsibilities include roles as Service Ambassador and Training and Development. Prior to this position, Joshua held the title of Manager at Call Centres International CCI from February 2015 to March 2017. Joshua holds a Bachelor's degree in Business and Accounting, obtained from Belverton Secondary School between 2010 and 2014.

Links


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


Outworx Contact Centre

1 followers

One voice – let us be your voice. We are a partner who has the ability to fully immerse ourselves in your identity. A partner who speaks to your brand’s highest potential, ensuring inspired connections and a consistently positive experience. At Outworx, we live and breathe your business - we know that every aspect of every interaction will humanise and give voice to your brand. For us, the bottom line will always comprise a relationship based on trust, integrity and an in-depth understanding of our clients’ needs. By becoming the voice of our clients, we provide a relationship that facilitates the growth and success of our partners. Our formidable accreditations and deep-domain expertise in international regulatory environments have contributed to Outworx evolving into a major player in the South African Global Business Services Sector (GBS). We endeavour to provide a balanced value proposition that delivers exceptional quality and performance, at competitive commercial rates, within a people-centric, compliance-focused environment. Our passion for innovation and service, coupled with extensive investments in technology infrastructure and continuity plans, empowers our clients to outperform and stay ahead of the competition. Our people-centric ethos has built our status as the employer of choice, making a relationship with Outworx one worth investing in. At the heart of our customer service interactions lies the commitment to create meaningful, impactful solutions which exceed our clients’ expectations and drive agility and excellence into their business processes. When it comes to punching above our weight, we have proven our ability in these demanding industries: Financial Services, Insurance, Telecommunication, Media, Inbound Sales, Outbound Sales, Compliance, Pre-legal Collections, Legal Process Outsourcing, Retail, Customer Care, Webchat, Support Visit www.outworx.co.za to learn more.


Industries

Employees

1,001-5,000

Links