Runushka Govender

Senior Manager Operations at Outworx Contact Centre

Runushka Govender currently serves as Senior Manager Operations at Outworx Contact Centre since July 2024. Prior to this role, Runushka held the position of Head of Operations at Huntswood from May 2023 to August 2024. Runushka's tenure at Outworx Contact Centre began in February 2014, progressing through various roles such as Head of Ops Insurance Services, Head of Recruitment, Department Manager, Team Leader, and Validation Agent. Runushka obtained a Higher Certificate in Business Management from Regent Business School in 2020 and a Certificate in Advanced Operations Management from the University of Cape Town in 2020.

Location

Durban, South Africa

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Outworx Contact Centre

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One voice – let us be your voice. We are a partner who has the ability to fully immerse ourselves in your identity. A partner who speaks to your brand’s highest potential, ensuring inspired connections and a consistently positive experience. At Outworx, we live and breathe your business - we know that every aspect of every interaction will humanise and give voice to your brand. For us, the bottom line will always comprise a relationship based on trust, integrity and an in-depth understanding of our clients’ needs. By becoming the voice of our clients, we provide a relationship that facilitates the growth and success of our partners. Our formidable accreditations and deep-domain expertise in international regulatory environments have contributed to Outworx evolving into a major player in the South African Global Business Services Sector (GBS). We endeavour to provide a balanced value proposition that delivers exceptional quality and performance, at competitive commercial rates, within a people-centric, compliance-focused environment. Our passion for innovation and service, coupled with extensive investments in technology infrastructure and continuity plans, empowers our clients to outperform and stay ahead of the competition. Our people-centric ethos has built our status as the employer of choice, making a relationship with Outworx one worth investing in. At the heart of our customer service interactions lies the commitment to create meaningful, impactful solutions which exceed our clients’ expectations and drive agility and excellence into their business processes. When it comes to punching above our weight, we have proven our ability in these demanding industries: Financial Services, Insurance, Telecommunication, Media, Inbound Sales, Outbound Sales, Compliance, Pre-legal Collections, Legal Process Outsourcing, Retail, Customer Care, Webchat, Support Visit www.outworx.co.za to learn more.


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1,001-5,000

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