Amy Villaume Auger has a diverse work experience in various roles and industries. Amy is currently working at OvationCXM as a Terminal Support Engineer, where they troubleshoot technical issues related to POS systems, terminals, and software. Prior to this, they worked as a Technical Support Associate at the same company, providing troubleshooting support through a call center environment and remote access.
Before joining OvationCXM, Amy worked at Family Promise of Forsyth County, GA as a Program Assistant, where they handled logistics for a non-profit organization dealing with homeless families. Their responsibilities included website maintenance, managing a volunteer base, and handling vehicle fleet care.
Amy also has experience in teaching and administration as a Teacher/Administrator at Auger Academy from 2011 to 2018. Additionally, they worked at First Data Corporation as a Product Support Technician, where they troubleshooted technical issues of POS terminals and prepared them for return to the marketplace. Amy also worked at First Data Merchant Services as a Technical Support/Customer Service Representative, assisting merchants with troubleshooting technical issues and handling account changes.
Overall, Amy's work experience showcases their expertise in technical support, customer service, program management, and teaching.
Amy Villaume Auger holds a Bachelor of Science degree in Pre-Veterinary Medicine from Berry College. No specific years are provided for their education history.
November, 2022 - present
August, 2020
Lead Engineer at Charter Communications
Exec. Director, Global Science, Engineering And Commercialization & Transformation Council at Merck
Unix Linux System Administrator (lead Operations Engineer) at Lumen
Principal Information Security Engineer at Mastercard
Senior Director, International Industrial Engagement at Northrop Grumman
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