Rosa Santana

Chief Executive Officer at Oveana

Rosa Santana has had a successful career in executive leadership and entrepreneurship. Rosa started their career in 1981 with roles at Kelly Services, Inc. and Kelly Staff Leasing, where they held positions of Vice President and Vice President & Group Director, respectively. In 1998, they joined Westaff, Inc. as the Senior Vice President for the Southwest Zone.

In 2002, Rosa Santana founded Santana Group, a company that provides outsourcing solutions to organizations across industries. At the same time, they also founded Integrated Human Capital, a full-service human resources and staffing company, and Workforce Management de México, which offers staffing and workforce solutions in Mexico.

In 2009, they became the Chief Executive Officer of Diversa, a position they held until 2014. In the same year, they founded Forma Automotive, the first Hispanic Woman Owned Direct Tier 1 Supplier to Toyota, specializing in truck bed assembly. Additionally, they founded Oveana in 2014, a company that delivers global business process outsourcing services.

Throughout their career, Rosa Santana has demonstrated their expertise in executive leadership, entrepreneurship, and the provision of effective outsourcing and staffing solutions.

Rosa Santana attended The Tuck School of Business at Dartmouth in 2007 to study Building a High Performance Minority Business. In 2005, they also participated in the Advanced Management Education Program at Northwestern University - Kellogg School of Management. Additionally, they have some education at El Paso Community College and attended Jefferson High School, but specific years and degrees are not provided for these experiences.

Location

San Antonio, United States

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Oveana

Oveana’s resources help companies conduct business faster, smarter, and more profitably. Oveana, part of the Santana Group of companies, was launched in 2013 in El Paso, Texas to provide Business Process Outsourcing (BPO) Services, Contact Center Services, and Business Process Improvement Consulting Services to its customers. As a certified Minority Business Enterprise, Oveana's bilingual call center workforce offers customer service to both English-speaking and Spanish-speaking customers. Under the direction of Chief Executive Rosa Santana, Oveana has business process delivery centers in the U.S. and Mexico, Lean- and Six Sigma-trained business engineers and consultants, and IT managed services. Santana's leadership has earned Oveana the SMSDC Supplier of the Year Award in 2020. Capabilities: - Digital Mail Room Services - Document Management Services - Document Processing Services - Scanning and Imaging Services - Data Capture Services - Contact Center Services


Employees

51-200

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