Julia Smith

Julia Smith is a skilled IT professional with extensive experience in technical support and customer service roles. Currently serving as a Service Desk Analyst at the U.S. International Development Finance Corporation since January 2024, Julia has previously held positions including Desktop Support Specialist at ABBTECH and IT Support Technician at OneWeb. Julia's background includes leading a Level 1 team at the Department of Justice, providing support in VMWare environments, troubleshooting hardware/software issues, and managing user accounts in Active Directory. Julia holds a Bachelor’s degree in Computer Forensics from WestWood College and a Certificate in IT from Year Up. Additional experience includes roles at the International Monetary Fund and as a Tier 2 Site Support Technician at SAIC, among others.