Kelly McDonald

Kelly McDonald is an experienced Identity and Access Engineer at OVO since March 2024, focused on implementing identity and access management solutions, enhancing technology experiences, and ensuring compliance with regulations. Prior to this role, Kelly served at LV= from April 2012 to December 2023 in various capacities, including Service Fulfilment Manager as the Sailpoint Business Subject Matter Expert, where responsibilities included managing Sailpoint upgrades and acting as a decision-maker for application owners. Additional roles at LV= included overseeing the Service Desk, Access Management, and IT support functions while adhering to ITIL and ISO standards. Kelly holds a BA Hons in Advertising and Graphic Design from Buckinghamshire Chilterns University College, alongside qualifications in A-Level Art, Psychology, and Media Studies, and a BTEC Foundation Diploma.