Matt O'Connor

Matt O'Connor is an accomplished professional with extensive experience in organizational research, assessment design, and customer satisfaction management. Currently serving as the Head of Assessments and Senior People Scientist at Owens Corning since June 2016, Matt leads the development of research methodologies to enhance talent insights. As a Senior Partner at Inference LLC, collaboration with experienced researchers focuses on research design and statistical analysis for diverse organizations. Prior roles include Director of Customer Satisfaction and Learning Strategy at HCR ManorCare, where management of customer satisfaction data and statistical analyses provided crucial insights, and various teaching positions at The University of Findlay and Owens Community College in statistics and psychology. Matt's academic credentials include a Ph.D. in Research Methodology and Quantitative Methods, alongside multiple degrees in health care management, industrial/organizational psychology, and psychology.