Adam Jackson

Adam Jackson has extensive experience in IT service management, project management, and process improvement. Currently serving as the Global IT Service Management and Customer Engagement Lead at O-I since January 2009, Adam also holds roles as Problem Manager and Project Manager with a focus on Lean Six Sigma methodologies. Previous positions include Team Lead/Application Developer at STEPS for Assessment, where Adam led a team in developing an accreditation application for universities, and Maintenance Technician at Red Bluff Parks and Recreation. Adam began their career as a Sales Associate at RadioShack, where leadership and store management responsibilities were executed. Academically, Adam holds a Bachelor of Science in Business Information Systems from California State University, Chico, and an Associate of Arts from Shasta College.