Sami Keinan

Sami Keinan is an experienced Salesforce Senior Technical Support Engineer, currently operating their own company since July 2019. Previously, Sami served as a Technical Support Engineer (Tier 2) at OwnBackup from July 2019 to November 2023, providing Tier 1 customer support and acting as a Salesforce Administrator. Prior roles include Salesforce Administrator at Novidea, where responsibilities included customer support and Salesforce administration, and Salesforce Administrator & Customer Support Manager at BuilderEdge. Early in the career, Sami held positions as a QA Engineer at Check Point Software Technologies and IT Specialist at Discount Bank, where significant contributions included developing and implementing CA ServiceDesk Unicenter Software. Additional experience includes working as an IT Analyst at Accenture on a comprehensive banking solution and providing support at Hewlett-Packard. Sami holds a Bachelor of Applied Science in Computer Science from Netanya Academic College.