Jaya Kahlon

Customer Success Manager | Technology Start-Up at Ownr

Jaya Kahlon has a diverse work experience spanning various industries and roles. Jaya is currently working at Ownr as a Customer Success Manager, where they provide exceptional service to entrepreneurs and leads support projects and initiatives. Previously, Jaya worked at SoCirC, a charitable non-profit organization, where they managed grant budgets and contributed to operational and digital transformation strategies. Jaya also has experience as a self-employed Small Business Consultant and as the Founder of the fashion retail brand Smoke + Ash, where they directed a team and managed the product lifecycle. Additionally, Jaya worked at The Peacock Parade Inc. and bTrendie as a Buyer, where they oversaw sales outreach efforts and established vendor partnerships. Throughout their career, Jaya has demonstrated strong leadership skills, a focus on customer experience, and the ability to drive growth and improvement.

Jaya Kahlon's education history includes a Bachelor of Arts (B.A.) degree from McGill University. The degree focused on majoring in Economics and minoring in Management. Jaya completed this degree at an undisclosed time. Additionally, Jaya has obtained certifications in the field of Customer Success Management. They hold a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER, which was obtained in September 2020. Jaya also has a certification in "Leading transformations: Manage change" from Coursera, which was obtained in April 2020.

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