Carl Megaw

Carl Megaw is a Senior IT Support Engineer at Oxford Nanopore Technologies Ltd since April 2018, specializing in support for Windows and Mac OS, fault-finding for laptops and desktops, and remote assistance for global users. Responsibilities include setting up new devices, ensuring security upgrades, installing software, and managing IT hardware/software requisitions. Prior to this role, Carl served as a Global IT VIP Support Engineer at RS Components, focusing on incident management and customer satisfaction for VIP users, and worked as a Systems Specialist at Computacenter and Nationwide Building Society, supporting virtual machines and managing hardware/software requests, respectively. Carl's educational background includes attendance at Campion School from 2000 to 2007.