Kirsi Walsh

Kirsi Walsh has over eight years of diverse experience in problem management, change management, and technical support within the telecommunications and banking sectors. Currently serving as a Problem Manager and Change Management Specialist at Oy Samlink Ab since December 2015, Kirsi is responsible for handling change tickets, developing processes, and coordinating installation sessions. Previous roles include serving as a Buyer at Nokia Networks, managing receivables as an Account Specialist at Intrum Justitia, and providing technical support as a Service Desk Specialist. Kirsi holds a Bachelor of Business Administration in Logistics, Materials, and Supply Chain Management from Lapland University of Applied Sciences, complemented by vocational training as an Electronic Assembler.