James Thurgood has a diverse professional background with extensive experience in operations and customer success, currently serving as Manager of Offboard Operations (EMEA) and previously as a Customer Success Manager at Oyster® since May 2022. Prior experience includes roles as a Relationship Manager at MyTutor.co.uk, Community Manager and Community Lead at WeWork, Operations Manager at Dalhousie Coffee Company, and General Manager at Bel-Air: Feel Good Fast Food. Additionally, experience at Byron as Front of House Trainer/Supervisor contributed to a well-rounded skill set. James Thurgood holds a Bachelor of Arts (BA) in Photography from Falmouth University, earned between 2005 and 2009.
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