Ivan Osipov is an experienced professional currently serving as the Head of Business Navigation & Support Operations Department at OZON.ru since January 2020. In this role, Ivan is responsible for operational results, leading strategic initiatives, and supporting business process owners in the implementation of new designs while ensuring compliance with SOX audit requirements. Prior to this position, Ivan spent over seven years at IKEA Group, starting as a Customer Relations co-worker and advancing to Sales Manager for the Market Hall department, where responsibilities included sales growth, team development, and performance monitoring. Ivan's career began as a Senior Sales Consultant at SHARK Ltd., and formal education includes a Bachelor's degree in Information Technology from the Russian International Academy of Tourism.
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