Gillian Smith

Gillian Smith currently works as a Senior Business Analyst at Pacific Life Re and also supports Pets at Home in their digital platform transformation. Prior to these roles, Gillian held positions at BEIS, where Gillian was a Customer Experience Service Delivery Manager, worked at Simplyhealth as a Project Manager/Business Analyst, and was a Business Analyst at Newton Europe Limited. Gillian also had experience at Trinity Mirror plc as a Senior Business Change Manager and Headline Training and Consultancy Ltd as the Managing Director. Throughout their career, Gillian has been involved in implementing new systems, managing projects, and improving business processes.