Brett Lindley is an experienced IT professional currently serving as the IT Helpdesk Manager at Pacific Life since May 2008, where responsibilities include managing both onshore and offshore outsourced IT helpdesk operations and maintaining strong vendor relationships while monitoring performance. Previously, Brett held the role of Desktop Support Manager, acting as the product owner for mobility solutions, overseeing smartphone and tablet hardware standards, device procurement, and managing third-party service providers for device support. Brett's career began at Lehman Brothers from January 2004 to January 2008 as a Desktop Support Technician, focusing on deskside IT support, including break-fix scenarios and new hire training. Brett graduated from Esperanza High School in 1998.
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