Seth Suntha

Seth Suntha is a seasoned professional with over 13 years of experience at Pacific Life, currently serving as the Director of User Experience Design. In this role, Seth establishes the vision and strategy for user experience as part of the Customer Experience Office and oversees multidisciplinary teams across multiple agile projects. Previous positions at Pacific Life include User Experience Design Manager, Lead User Experience Designer, and roles in social media and marketing, each focused on enhancing customer-centric designs and digital experiences. Earlier career experience includes customer service at Verizon Wireless and account management at AT&T and Convergys. Seth holds a BA in English from the University of Illinois Urbana-Champaign.