Jennifer Berry

Jennifer Berry has a diverse work experience spanning over different roles and industries. Jennifer is currently working as a Lead TAM at Pacific Office Automation since April 2022. Prior to this, they served as a vCIO at Attentus Technologies from July 2021 to June 2022. Jennifer also has experience working at Pacific Office Automation as a Sales Engineer from May 2017 to July 2021 and at Aldridge as an Account Manager from March 2016 to May 2017.

Earlier in their career, Jennifer worked at PacketDrivers IT Outsourcing as a Service Manager from June 2013 to March 2016, where they successfully implemented improved processes and procedures resulting in a significant reduction in open tickets. Jennifer also took responsibility for client relationships, conducted regular business reviews, and managed HR activities.

Jennifer has earlier experience as an Office Manager at W H Autopilots Inc, where they implemented efficient workflow processes, improved the collection procedure, and maintained proper bookkeeping records. Jennifer worked there from January 2013 to June 2013.

Before entering the IT industry, Jennifer gained experience in retail at Bainbridge Liquor & Wine as a Sales Associate from June 2012 to February 2013. Jennifer was responsible for customer relations, assisting customers and the Store Manager with various tasks.

Jennifer began their career as a Customer Service Representative and Subject Matter Expert at ManpowerGroup from November 2011 to June 2012, where they resolved product or service problems and contributed to achieving center goals. Jennifer then worked as a Lead Subject Matter Expert at TeleTech from June 2010 to November 2011, where they trained new employees, facilitated meetings, and handled high-priority customer service calls.

Their earliest experience was as a Clerical Assistant 2 at WSU Photo Services from February 2007 to May 2009, where they assisted with daily tasks and collaborated with the photographer and art director.

Jennifer Berry obtained a Master of Science (MS) degree in Finance and Financial Management Services from Kaplan University, where they studied from 2011 to 2013. Prior to that, they attended Washington State University - College of Business and Economics from 2005 to 2009 and earned a Bachelor of Arts (BA) degree in Business Administration, with a concentration in Management and Operations and Entrepreneurship.

In addition to their formal education, Jennifer Berry has also obtained certifications in the field of technology. In December 2020, they completed the Microsoft 365 Fundamentals certification through Microsoft, and in October 2020, they obtained the CompTIA Network+ certification from CompTIA.