Michael McGuigan

Michael McGuigan has a diverse and extensive work experience. Michael currently holds the position of Senior Field Engineer at Pacific Office Automation since November 2021. Previously, from January 2019 to March 2020, they served as the VP of Technical Services at Image 2000, where they led a team of 34 service and administrative professionals and achieved impressive results in service revenue and customer satisfaction. Prior to that, from July 2012 to January 2019, they worked as the Service Manager at IOTEC, implementing efficient service operation policies and improving technician performance. From April 2011 to January 2012, they held the role of Service & Operations Consultant at California Digital Systems, where they contributed to the development of best service and operations practices. Finally, from February 1997 to January 2011, they served as the Director of Technical Services at Select Office Solutions, managing a large team and ensuring high-quality service delivery.

Michael McGuigan's education history begins in 1976, when they attended Duarte High School and obtained a Diploma in General Education in 1980.

In 1996, Michael started studying Dealer Service Management at an institution called Konica Minolta Business Solutions U.S.A., Inc., where they completed their degree in Service Management in 2015. Michael'sfield of study during this time was Field Service Management.

During 2014 and 2015, Michael pursued a certificate in Operations Management and Supervision at Harvard ManageMentor. This program was offered by Konica Minolta Business Solutions U.S.A., Inc.

In 2015, Michael received several Factory Certifications related to Document Imaging, Maintenance & Repair. Michael completed the programs Bizhub 227 Technical Training, Bizhub 287 Technical Training, Bizhub C308 Technical Training, Bizhub C368 Technical Training, Bizhub C3850FS/C3850/C3350, Bizhub 4750/4050 Technical Training, Bizhub 4700/4000/3300P, Bizbub C3110/C3100P, and Bizhub 4020/3320. These certifications were also provided by Konica Minolta Business Solutions U.S.A., Inc.

In addition to their degree and factory certifications, Michael obtained two additional certifications. One was the Harvard ManageMentor certification, again provided by Konica Minolta Business Solutions U.S.A., Inc. The other certification was the Konica Minolta Dealer Service Management Training, although the specific dates of obtaining these two certifications are not provided.

Throughout their education history, Michael focused on fields related to General Education, Service Management, Operations Management and Supervision, Document Imaging, and Maintenance & Repair.