Shirley Gao

Shirley Gao is an experienced executive in digital transformation and information technology, currently serving on the Executive Leadership Committee for the Retail AI Council since March 2024, focused on guiding retailers in adopting AI technology. As the Chief Digital and Information Officer at PACSUN since June 2021, Shirley manages enterprise and international eCommerce systems, app development, and IT operations. Previous roles include Chief Information Officer at PSEB LLC, driving significant improvements at PACSUN and Eddie Bauer, and Senior Vice President and Chief Information Officer at Young's Market Company, where Shirley led a digital transformation to enhance profitability. Shirley's extensive background also includes a long tenure at GUESS?, Inc. as Global CIO and various IT management positions at Wet Seal, Inc. and HomeBase, Inc. with foundational education in Computer Science and Retail Executive Education from respected institutions.