Michael Heath

Michael Heath is an experienced professional in quality assurance and acquisitions, currently serving as a Quality Assurance Analyst at Pacific Union Financial, LLC, and an Acquisitions Analyst at Mr. Cooper since September 2013. Previously, Michael worked at Ocwen Loan Servicing, LLC from April 2008 to September 2013 as a Contact Center Support Senior, where responsibilities included communicating policies and procedures and improving processes across business units. Michael's earlier experience includes serving as the Manager of Customer Service at Con-way, Inc., overseeing a call center and a $50 million portfolio, and working in logistics at Redwood Logistics from 1996 to 1999. Michael holds a Bachelor in Business Administration from The University of Texas at Arlington.