Ivan Alvarado

Ivan Alvarado is an experienced professional with a diverse background in quality assurance and IT support. Currently serving as a Quality Assurance Analyst at Tek Experts since July 2022, Ivan specializes in auditing IT cases for Microsoft, analyzing client feedback, and implementing QA improvements through Lean Six Sigma methodologies. Previous roles include Level 2 IT Engineer at Tek Experts, Data Management Specialist at DHL, and various HR positions at the Inter-American Development Bank, Smith & Nephew, and DXC Technology. Ivan began a career in QA as a QA Analyst & Supervisor at UCB, Inc., where skills in quality checks and employee motivation were developed. Additionally, Ivan has experience in customer support at Amazon and financial advising at Western Union. Ivan holds an Associate's degree in Natural Resource Recreation and Tourism from INA.